When it comes to printing business cards, flyers, and other marketing materials, Vistaprint and Moo are two of the most popular names in the game. Both companies offer a wide range of products and services, but how do they compare when it comes to quality, pricing, and customer service? In this article, we’ll take a deep dive into Vistaprint vs Moo to help you make an informed decision on which one is best for your business needs.

Product Offerings:

Both Vistaprint and Moo offer a wide range of products and services beyond just business cards. Vistaprint has a large selection of marketing materials, such as flyers, brochures, banners, and even promotional products like T-shirts and pens. They also offer custom design services, allowing you to work with a professional designer to create a unique branding identity for your business.

Moo, on the other hand, focuses primarily on business cards, postcards, and flyers. They offer a variety of finishes and paper types, including a premium range of Luxe business cards that are thicker and have a higher quality feel. While they don’t offer as many product options as Vistaprint, they do have a reputation for producing high-quality prints and offering a sleek, modern design aesthetic.

Pricing:

When it comes to pricing, Vistaprint and Moo have different approaches. Vistaprint is known for offering very low prices, often with significant discounts for new customers. They also have a pricing estimator tool on their website that allows you to see the cost of your order before placing it. However, these low prices often come with a catch: their designs can be basic and generic, and some of their products may have lower quality than more premium options.

Moo, on the other hand, has a reputation for being more expensive than Vistaprint. They don’t offer the same deep discounts, but they also don’t compromise on quality. Their designs are often more modern and unique, and their paper options are of a higher quality than Vistaprint’s. Additionally, they offer free samples of their products, allowing you to get a feel for the quality before committing to an order.

Customer Service:

Both Vistaprint and Moo have customer service teams that are available to help with any questions or issues you may have. Vistaprint has a reputation for having good customer service, with a 24/7 hotline and online chat support. They also have a satisfaction guarantee policy, meaning they will work with you to resolve any issues you may have with your order.

Moo, on the other hand, has a dedicated customer service team that is available to help via phone, email, and online chat. They also offer a 100% satisfaction guarantee, meaning they will reprint or refund any order that doesn’t meet your expectations. Additionally, they have a reputation for being very responsive and helpful in resolving customer issues.

Design Options:

 Both Vistaprint and Moo offer a range of design options for their products. Vistaprint has an in-house design team and offers thousands of customizable templates for various products. Customers can also upload their own designs. Moo, on the other hand, collaborates with a range of designers and offers unique designs for each of their products. Customers can also upload their own designs or use one of Moo’s templates.

Paper Quality:

Paper quality is an important factor to consider when choosing a printing service. Vistaprint offers a range of paper options for its products, including standard, premium, and ultra-thick options. Moo, on the other hand, only offers premium paper options, which are thicker and have a higher quality finish. Moo’s premium paper options include options like cotton, super, and luxe.

Turnaround Time:

Both Vistaprint and Moo offer different turnaround times for their products. Vistaprint has a range of delivery options that can take anywhere from a few days to a few weeks depending on the product and delivery location. Moo offers faster turnaround times with next-day and 2-day shipping options available for some products. However, it’s important to note that faster turnaround times can come with a higher price tag.

Customer Support:

 Customer support is an important factor to consider when choosing a printing service, especially if you’re a first-time customer. Vistaprint offers a range of customer support options, including live chat, phone support, and email support. They also have a detailed FAQ section and a community forum where customers can ask and answer questions. Moo also offers phone and email support, but they do not have live chat support. They do have a comprehensive help center and a blog that offers tips and advice for customers.

Pricing:

Pricing is a major consideration for most customers when choosing a printing service. Both Vistaprint and Moo offer competitive pricing for their products, but their pricing structures differ. Vistaprint often offers discounts and promotions, and their pricing varies depending on the quantity ordered. Moo’s pricing is often higher than Vistaprint’s, but they offer premium paper options and unique designs for their products. It’s important to compare pricing for specific products and quantities when making a decision.

Frequently Asked Questions

Q: What is the difference between Vistaprint and Moo?

A: Vistaprint and Moo are both online printing companies that offer a range of products, including business cards, flyers, and promotional materials. However, Moo has a more premium feel and offers higher quality paper and print options, while Vistaprint offers a wider range of customization options at a lower price point.

Q: Which company is better for business cards, Vistaprint or Moo?

A: This depends on your specific needs and preferences. Vistaprint offers a wider range of customization options and is generally more affordable, while Moo offers higher quality paper and print options and has a more premium feel. If you’re looking for a budget-friendly option with a lot of customization options, Vistaprint might be the better choice. However, if you’re willing to pay a little more for higher quality cards, Moo might be the better choice.

Q: What types of products do Vistaprint and Moo offer?

A: Both Vistaprint and Moo offer a range of printing products, including business cards, flyers, postcards, banners, and promotional materials. They also both offer design services and templates to help you create your materials.

Q: What types of products do Vistaprint and Moo offer?

A: Both Vistaprint and Moo offer a variety of printed products such as business cards, postcards, flyers, brochures, banners, and stickers. Vistaprint also offers marketing materials such as signs, posters, and promotional products like customized mugs, t-shirts, and pens. Moo specializes in premium business cards and also offers postcards, flyers, and stickers.

Q: How long does it take to receive an order from Vistaprint or Moo?

A: The delivery time depends on the product, quantity, and shipping method selected. Both Vistaprint and Moo offer standard and express shipping options. Vistaprint offers a wide range of shipping speeds ranging from economy to express, with delivery times ranging from 10-14 days to 1-2 days. Moo offers standard, express, and priority shipping options, with delivery times ranging from 5-7 business days to next-day delivery.

Q: How do Vistaprint and Moo handle design services?

A: Both Vistaprint and Moo offer online design tools to create your own designs, but they also offer professional design services. Vistaprint offers a range of design services including logo design, website design, and social media design. They have a team of professional designers who work with customers to create custom designs. Moo also offers professional design services, but they specialize in business card design. They have a team of in-house designers who work with customers to create unique designs that help them stand out.

Q: What is the return policy for Vistaprint and Moo?

A: Both Vistaprint and Moo have a satisfaction guarantee policy. Vistaprint offers a 100% satisfaction guarantee and will reprint or refund any order if the customer is not satisfied. Moo offers a “printfinity” guarantee which allows customers to print up to 50 different designs on the back of their business cards. If a customer is not satisfied, they can contact Moo for a reprint or refund.

Q: Do Vistaprint and Moo offer any discounts or promotions?

A: Both Vistaprint and Moo offer discounts and promotions on their products throughout the year. Vistaprint often offers discounts on their products, especially for first-time customers. Moo offers discounts for bulk orders and offers seasonal promotions. Customers can sign up for email newsletters to receive notifications about discounts and promotions.